The brief: Makin Organs Ltd is one of the UK's leading manufacturers of digital pipeless church organs. The company was founded in 1970 by the late John Pilling, from remnants of the John Compton Organ Company of London and has been supplying organs of the highest quality ever since. Makin wanted to create a Contact Management system that would allow them to maintain a database for churches, halls, crematoria and any other places where music organs are used. return to main testimonial page		The solution: Pro-Action were asked to design a Contact Management Database using ACT! – The world's best selling Contact Manager with 4 million users worldwide. The database would contain prospects for marketing purposes, customers so that the service details on the organ could be retained and used for service contract renewals, details of service and call outs, serial numbers, guarantee expiry etc. 'From the first use of ACT! at Makin it became evident that this was a powerful feature rich product that we were just skimming the surface with. After a careful and thorough analysis by Pro-Action significant additional potential benefits were indicated by a planned integration with Sage Line 50 and Microsoft Office. On completion of this project the potential quickly turned into reality which has driven growth and helped us develop a much closer relationship with our customers. With the latest versions of ACT! and Sage Line 50, the integration with standard off the shelf products like Microsoft Excel and Microsoft Outlook has become even tighter with a plethora of new features providing an account management system that could only have been a dream a few years ago.’ Dr Keith A Harrington, Managing Director, Makin Organs Ltd